At EzzysPlace, we want to make your shopping and self-care experience as smooth as possible. Below are answers to some of the most common questions we receive.
1. What products and services do you offer?
We specialize in high-quality beauty and self-care essentials, including:
- Cosmetics – Premium makeup and skincare products.
- Luxury Perfumes & Body Sprays – Fragrances that leave a lasting impression.
- Hair Care Products – Nourishing products to keep your hair healthy and stylish.
- Gift Items – Thoughtfully curated gifts for every occasion.
- Spa & Salon Services – Relaxing and rejuvenating treatments, including facials, massages, and professional hair styling.
2. Do you offer home delivery?
Yes! We provide fast and reliable delivery straight to your doorstep. Shipping fees may vary based on your location, and delivery timelines depend on availability and location.
3. How do I book a spa or salon appointment?
You can book an appointment in three easy ways:
- Online: Visit our website and schedule your preferred service.
- Call/Text: Contact us at 09165588006 to book directly.
- Walk-In: Visit our location and book an available slot.
4. What payment methods do you accept?
We accept cash, bank transfers, debit/credit cards, and online payments for both in-store and online purchases.
5. What is your return policy?
We accept returns on unused and unopened items within 7 days. Refunds, exchanges, or store credits are available based on the condition of the returned product. Some items, such as opened cosmetics and personal care products, are non-returnable. Please visit our Returns Policy page for full details.
6. Can I customize a gift package?
Absolutely! We offer customized gift sets tailored to your preferences. Simply reach out to us, and we’ll help you create the perfect package for any occasion.
7. Do you offer discounts and promotions?
Yes! We run seasonal promotions, exclusive offers, and discounts. Follow us on social media or subscribe to our newsletter to stay updated on our latest deals.
8. How can I contact customer support?
We’re always happy to assist you! Reach out to us via:
- Phone/WhatsApp: 09165588006 and WhatsApp
- Email: info@ezzysplace.ng
- Social Media: Send us a message on Instagram and TikTok
If your question isn’t listed here, don’t hesitate to reach out. We’re here to ensure you have the best experience with EzzysPlace!