At EzzysPlace, your satisfaction is our priority. We strive to provide you with the finest beauty and self-care products and services. However, if for any reason you are not completely satisfied with your purchase, we offer a seamless return process to ensure you have a hassle-free shopping experience.
Returns Eligibility
- Items must be returned within 7 days of purchase.
- Products must be unused, unopened, and in their original packaging to qualify for a return.
- Due to hygiene and safety reasons, opened or used cosmetics, perfumes, body sprays, and other personal care products are not eligible for returns.
- Gift items and promotional products may have specific return conditions. Please check before making a return request.
Exchange & Refund Process
- Exchange: If you received a damaged or incorrect item, we will gladly replace it with the correct product.
- Store Credit: For eligible returns, we may offer store credit, which you can use on future purchases.
- Refunds: Approved refunds will be processed within 7 days to your original payment method.
How to Initiate a Return
- Contact our support team with your order number and reason for the return.
- Our team will review your request and provide return instructions.
- Ship the item(s) back to us as per the provided details.
- Once received and inspected, we will process your exchange, refund, or store credit accordingly.
If you have any questions regarding our return policy, feel free to reach out to our customer support team. We’re here to help!